Terms & Conditions
Credit/Debit Cards and Payment Options
We accept the following credit/debit cards: Visa, MasterCard, American Express and Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card company has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be charged upon placement of your order. Financing options are available online and in our store by clicking on the finance page on the WRC Furniture Gallery website or visiting WRC Furniture Gallery at 805 Ross Clark Circle Dothan, Alabama. Customers can get pre-approved by filling out the one-page application before they come into the store or utilize the credit for purchases on the WRC Furniture Gallery website. By clicking on the "Checkout" button in the shopping cart the customer agrees to the terms and conditions provided.
Out of Stock / Discontinued Items
If your purchase on the WRC Furniture Gallery website can be shipped directly from the manufactures warehouse those orders are shipped as soon as they are processed. However, there may be times when the product you have ordered is out-of-stock which will cause a delay in shipping. WRC Furniture Gallery will notify the customer if any of the ordered product(s) are currently out-of-stock and unavailable for immediate shipment. In the rare event your order cannot be filled due to a discontinued product(s) WRC Furniture Gallery will give the customer a full refund for the discontinued product(s).
Order Acceptance
A customer's receipt electronic or any other form does not guarantee acceptance nor does it constitute confirmation of WRC Furniture Gallery's offer to sell. WRC Furniture Gallery reserves the right at any time to accept or decline the customer's order. WRC Furniture Gallery makes every effort to assure accurate pricing and descriptions however errors in pricing will not be honored.
Returns
All furniture sales are final. See Service Warranty for Manufacturer warranty terms and conditions.
Clearance items, floor samples, one-of-a-kind items: These items are sold as is and cannot be returned. All sales are final.
Service Warranty
Please contact Customer Service within two days to report merchandise that has been found to be defective or damaged. WRC Furniture Gallery warrants the furniture through the manufacturer, against manufacturing defects and workmanship for the period of (1) one year from the date of purchase. Furniture will be repaired or replaced at the sole discretion of the manufacturer. WRC Furniture Gallery and the manufacturer reserve the right to: 1) Schedule a service call 2) Inspect the merchandise in your home 3) Repair the furniture/merchandise in your home.
Description and Pricing Errors
In the event a product has been listed with an incorrect price due to a typographical error or incorrect pricing information, WRC Furniture Gallery shall have the right to refuse or cancel any orders placed for a product that has an error in the product information and/or the listed price. WRC Furniture Gallery shall have the right to refuse or cancel any such order even in the case where the order was confirmed and the customer's credit card had been charged. If the customer's credit card has been charged for the product(s) and WRC Furniture Gallery canceled the order we will issue a full refund for the incorrect price. WRC Furniture Gallery reserves the right to refuse the order of any merchandise that we deem is erroneously priced, described and shown in stores and/or online.